Introduction
Reklamator Documentation
Reklamator is a SaaS issue management system — accessible from any browser, no installation required. It covers the full lifecycle of an issue: from submission by a customer or via email, through assignment and processing based on configurable workflows, to resolution and archiving.
Documentation last updated: 2026-06-09 · Contact: support@reklamator.online
Getting started
System requirements, account registration, and your first login.
Issues
Creating, browsing, and handling issues. Statuses, priorities, and change history.
Customers & products
Managing the customer database, customer types, and the product and manufacturer catalogue.
Administration
Users, permission groups, workflows, message templates, and module configuration.