Products
Products
The Products module allows managing a product catalogue that can be assigned to issues.
Product list
Accessible from the menu under Products → Browse. Supports searching by name, code, manufacturer, and category.
Product details
The product details page contains:
- Name and description — multilingual
- Type — one product type
- Manufacturer — one manufacturer
- Categories — one or more categories
- Product code — internal code
- Guarantee — warranty period in months
- External ID — identifier from an external system
- Active status
Product categories
Categories are accessible under Products → Categories. They have a tree structure — each category can have a parent category, allowing multi-level hierarchies to be built.
A product can be assigned to multiple categories at the same time.
Each category has a multilingual name and an active status.
Product types
Types are accessible under Products → Types. This is a flat list with no hierarchy — each type has a multilingual name and an active status.
A product can be assigned one type.
Manufacturers
Manufacturers are accessible under Products → Manufacturers. This is a flat list — each manufacturer has a multilingual name and an active status.
A product can be assigned one manufacturer.
FAQ
Can a product belong to multiple categories?
Yes. When creating or editing a product, any number of categories can be selected.
Do categories have a hierarchy?
Yes. Each category can have a parent category, allowing multi-level category trees to be created.
What is the difference between a product type and a category?
A type is a simple flat list (e.g. Electronics, Appliances). A category has a tree structure supporting multiple levels. A product can have one type and multiple categories.
How do I manage the dictionaries (categories, types, manufacturers)?
Each dictionary has its own section in the Products menu: Categories, Types, Manufacturers. These allow adding, editing, and deleting entries.
Does deleting a product affect existing issues?
Issues that contain the product retain its data. A deleted product will not be available for selection in new issues.