Couriers

Courier integrations

Reklamator integrates with major courier companies, enabling shipment creation and label printing directly from an issue.

Configuration is available under Configuration → Modules.

Supported couriers

Common settings

Every courier module includes:

• Enabled — activates or deactivates the integration
• Mode — test or production (DHL, DPD, GLS, UPS, IDL)
• Credentials — login details for the courier's API account
• Default sender — the address used when creating shipments (company, street, house number, postcode, city, contact name, phone, email)

Most couriers also support package templates — predefined dimension sets (weight, length, width, height, quantity) that can be selected when creating a shipment instead of entering values manually.

Courier-specific details

DHL

Credentials: Customer ID, API login, and password.

Additional options:

• Daily pickup — informs DHL that shipments will be collected every day
• Default package content — content description filled in automatically when creating a shipment
• Default insurance value
• Cost centres — a list of cost centre values; can be set as required when creating a shipment

DPD

Credentials: login, password, and MasterFID (DPD customer identifier).

Default package data: content and insurance value.

GLS

Credentials: login and password.

No package templates.

Geodis

Credentials: Customer ID and password.

UPS

Credentials: account number, Client ID, and Client Secret (OAuth2 authentication).

Additional options:

• Active services — list of UPS services available when creating a shipment (UPS Standard, UPS Express, UPS Express Plus, UPS Express Saver, UPS Expedited, UPS Access Point Economy, and others)

FAQ

Can I configure more than one courier?

Yes. Each courier has its own module — you can enable any number simultaneously.

What is test mode for?

Test mode lets you verify the integration without creating real shipments in the courier's system. It is recommended to test the configuration before switching to production.

What are package templates?

Package templates are predefined dimension sets (weight, length, width, height, quantity) that can be quickly selected when creating a shipment. They speed up work when most packages share standard dimensions.

Can courier labels be printed directly from the system?

Yes. Once a shipment is created, the label is available for download and printing from the issue details page.

Is the tracking number visible on the issue?

Yes. The shipment tracking number is displayed in the Shipments section on the issue details page.

What if my courier is not on the list?

Currently supported couriers are: DHL, DPD, GLS, Geodis, and UPS. For other integration needs, contact technical support.